Mycuci1 Privacy Policy — Malaysia User Data Protection

What Information Do We Collect From You?

When you register or use the mycuci1 platform, we collect several categories of information to ensure our services run smoothly and securely.

Account Information: Full name, email address, phone number, date of birth and password provided during registration. This information is used to verify your identity and manage your account.

Device & Browser Information: IP address, device type, operating system, browser type and screen resolution. This technical data is collected automatically for security, fraud detection and to improve the user experience across our mobile and desktop platforms.

Payment Information: Details of deposit and withdrawal transactions in MYR, including your chosen payment method (local eWallet, FPX or bank transfer). mycuci1 does not directly store credit or debit card numbers — all payment processing is handled through secure, encrypted payment processors.

Cookies & Usage Data: Activity records within the platform — including games played, bets placed, pages visited, and session duration — help us improve the interface and deliver more relevant recommendations.

How Does mycuci1 Use Your Information?

All information collected by mycuci1 is used exclusively for operational and service improvement purposes. We do not sell or rent users' personal information to any third party for marketing purposes.

• Identity verification and account security — to ensure every account is legitimate and protected against unauthorised access.
• MYR transaction processing — deposits, withdrawals and balance checks are processed based on the information you provide.
• Customer support — our support team uses your account information to help resolve reported issues.
• Fraud detection and legal compliance — mycuci1 analyses usage patterns to identify suspicious activity and comply with Malaysian legal requirements.
• Platform improvements — anonymised usage data is used to improve platform features and performance.

Cookies & User Activity Tracking

Mycuci1 uses cookies and similar tracking technologies to enhance the user experience. Cookies are small files stored on your device when you visit our platform.

We use two types of cookies:

• Session cookies — active while you are logged in and automatically cleared when you log out or close your browser.
• Persistent cookies — stored for a set period to recognise you on return visits and enable features such as "remember me".

You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of some platform features.

Data Storage, Security & Third-Party Sharing

All mycuci1 user data is stored on servers protected by SSL encryption and strict access controls. We apply industry-standard security protocols to ensure your information remains inaccessible to unauthorised parties.

Data is retained for as long as necessary for operational and legal compliance purposes. When an account is closed or data is no longer required, it will be deleted or anonymised in accordance with established procedures.

Third-party sharing only applies in the following limited circumstances:

• Authorised payment processors handling MYR deposit and withdrawal transactions.
• Malaysian legal authorities when required by court order or applicable legislation.
• Technical service providers bound by strict confidentiality agreements with mycuci1.

Mycuci1 does not share users' personal information with advertisers, data brokers or any third party for marketing purposes.

Your Rights as a mycuci1 User

As a mycuci1 platform user, you have the following rights regarding your personal information:

• Right to Access — you may request a copy of the personal information we hold about you at any time.
• Right to Rectification — if any of your information is inaccurate or out of date, you have the right to request a correction via your account settings or customer support.
• Right to Deletion — you may request the deletion of your account and personal data, subject to applicable legal retention requirements.
• Right to Restriction — you may request that we restrict the processing of your data in certain circumstances, such as while a dispute is being resolved.

To exercise any of the rights above, please contact the mycuci1 support team by email at [email protected]. We will respond to your request within 14 business days.